Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the "Website").


At Peony & Pangolin (the "Company"), we are committed to your privacy and data security. All personal information obtained through the Website is kept securely in accordance with this Privacy Policy. Please remember that no method of sending information on the internet or electronic storage is completely secure, therefore, the Company cannot guarantee the absolute security of the data submitted to the Website. By using the Website, you consent to the collection, use and transfer of your information under the terms of the policy.

You are responsible for keeping your login and password information confidential.


We collect data ("Device Information") using the following technologies:

"Cookies" which are data files that are placed on your device or computer and often include an anonymous unique identifier. You can set your browser not to accept cookies, however, some of the Website features may not function as a result.

"Log Files" which track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Website.

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as "Device Information".

When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, delivery address, payment information (including payment card numbers and other information from whichever payment type used at the checkout), email address and phone number. We refer to this information as "Order Information".



We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for delivery and providing you with invoices and/or order confirmations).


We would occasionally like to keep you updated with new products and promotions. If you would prefer not to receive emails from us, please send us an email via our contact page to unsubscribe.


We will retain and evaluate the Device Information that we collect on your visits to the Website and how you move around different sections of the Website for analytics purposes to understand how people use the Website so that we can make it more intuitive and to assess the success of our marketing and advertising campaigns.


We share your Personal Information with third parties but only to those who are our service providers and only to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help as understand how our customers use the Website - you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:


The Website may contain links to other websites that are not operated by us. The Company is not responsible for the privacy practices or the content of those such websites. We strongly recommend you to review the privacy policy of any third party websites you want to visit.


If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this, please contact us through our contact page. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Website) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States due to the service providers we use to power our online store.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or other operational, legal or regulatory reasons.


For more information about our privacy practices or if you have queries, please contact us by email at



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